CityNav

Frequently Asked Questions

Everything you need to know about CityNav — the tourist navigation app for 28 cities worldwide.

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General

What is CityNav?

CityNav is a tourist navigation app for 28 major cities worldwide. It provides offline transit maps, walking directions, live transit disruption alerts, CityNav AI for local tips, and an SOS emergency button. Walking navigation is permanently free.

Is CityNav free to use?

Yes, partially. Walking navigation is free forever with no account required. Premium features — AR walking navigation, real-time transit, SOS emergency, and CityNav AI — require a subscription starting at £1.99.

How is CityNav different from Google Maps?

CityNav is built specifically for tourists, not commuters. It adds features Google Maps doesn't offer: pre-loaded offline transit for all 28 cities without a data plan, AR camera walking arrows for confusing junctions, a city-specific scam-and-tipping intelligence guide, and a one-tap SOS button that texts your emergency contacts with your live GPS location.

How is CityNav different from Citymapper?

Citymapper is transit-focused and best for daily commuters in a small set of cities. CityNav covers 28 cities and adds features for international tourists: offline maps without a data plan, AR walking navigation, a local intelligence guide covering scams, tipping, etiquette and hidden gems, and an SOS emergency system.

Which cities does CityNav cover?

CityNav covers 28 cities: London, Paris, Berlin, Amsterdam, Rome, Madrid, Barcelona, Vienna, Stockholm, Prague, Lisbon, Dublin, Copenhagen, Munich, Istanbul, New York, Los Angeles, Chicago, San Francisco, Toronto, Tokyo, Seoul, Singapore, Sydney, Melbourne, Dubai, Bangkok, and Hong Kong.

Does CityNav work offline?

Yes. Download your city before travelling and core maps, transit information, saved routes and guidance remain available without an internet connection. Features that require live information — such as real-time transit updates, CityNav AI responses, live location sharing and online bookings — require a connection.

What does the AR navigation feature do?

CityNav AR walking navigation uses the device's rear camera as a live background and overlays a large directional arrow driven by GPS and compass, pointing exactly toward your next waypoint. It works on any modern smartphone with no special hardware or glasses required. AR navigation is a premium feature.

How does the SOS emergency feature work?

Tapping the CityNav SOS button sends an SMS to your pre-saved emergency contacts via Twilio. The message includes your current GPS coordinates and a live tracking link that updates in real time so your contacts can follow your location. The SOS feature is available on all premium plans and requires a verified phone number.

What are the premium subscription prices?

CityNav premium plans: £1.99 for 1 day, £2.99 for 3 days, £3.99 for 7 days (most popular), and £4.99 per month. All plans unlock AR navigation, live transit with disruption alerts, the SOS emergency button, and CityNav AI. There is no free trial.

Is CityNav available on iPhone and Android?

Yes. CityNav is available as a web app at citynav.app (works on any device), on the Apple App Store for iPhone, and on the Google Play Store for Android.

What is the best navigation app for tourists?

CityNav is designed specifically for tourists and covers 28 major cities with offline transit, AR walking navigation, local intelligence (scams, tipping, etiquette), and SOS emergency — features no single general-purpose app combines. For transit-only needs in a few cities, Citymapper is an alternative. For global coverage, Google Maps covers more cities but lacks tourist-specific intelligence, offline transit depth, AR navigation, and SOS functionality.

Can I share my location with family while travelling?

Yes. CityNav includes a free Live Location Sharing and Family Tracker feature. You generate a shareable link that lets your family or friends follow your real-time GPS position on a map, with no app install required on their end.

What transit lines does CityNav cover in London?

CityNav covers all 11 London Underground lines (Bakerloo, Central, Circle, District, Hammersmith & City, Jubilee, Metropolitan, Northern, Piccadilly, Victoria, Waterloo & City) plus the Elizabeth line, DLR, and London Overground. Downloaded maps, station information and supported core route guidance remain available offline; live updates require internet.

Does CityNav have scenic walking routes?

Yes. CityNav offers a Scenic routing option alongside the standard Fastest route. Scenic routes include curated landmark waypoints so you pass key sights on your way to the destination, rather than taking the shortest path that might skip everything worth seeing.